Betting and casino gaming are meant to be entertaining, nothing more. 288com provides a full suite of responsible gambling tools so every user — whether you're following PSL cricket in Lahore or live casino action in Karachi — can stay in control of their play, their time and their money.
Play Safe.
Stay in Control.
Our Commitment
288com takes responsible gambling seriously. We believe every player deserves access to transparent information, practical tools and genuine support — not just fine print buried in a policy document. Whether you are placing a small wager on an ICC match or spinning the reels between breaks, the experience should always remain entertaining and within your means.
The tools on this page are available to every registered 288com user at no cost and without penalty. Using them is a sign of smart, informed play — not weakness. We encourage all users across Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and beyond to familiarise themselves with what is available before they need it.
Platform Tools
Every 288com account comes with a set of built-in controls you can activate at any time. These tools put you in charge of how much you deposit, how much you can lose and how long you play.
Set a daily, weekly or monthly cap on the total amount you can deposit into your 288com account. Once a limit is in place, it takes effect immediately. Increasing a deposit limit requires a cooling-off period — reducing it takes effect right away, giving you full downward control at any moment.
Restrict the net amount you can lose over a defined period — daily, weekly or monthly. When your net losses reach the limit you have set, further betting is paused until the limit period resets. This tool is particularly useful for managing sessions during high-action events like PSL playoffs or ICC knockout matches.
Set a maximum session duration — for example, 60 or 90 minutes — after which the Platform will display a prompt and, if you do not respond, log you out automatically. Time limits help prevent the kind of extended, unaware play that often leads to overspending.
Take a short break from gambling without closing your account permanently. Cool-off periods of 24 hours, 7 days, or 30 days are available. During a cool-off, you cannot deposit or place bets. Your account and balance are preserved, and you can return once the period ends — if you choose to do so.
If you feel you need a more serious break, self-exclusion allows you to block access to your 288com account for a minimum period of six months or longer. During self-exclusion, you will not receive promotional communications. To request self-exclusion, contact our support team at [email protected] with the subject line "Self-Exclusion Request".
Enable periodic on-screen notifications that show how long your current session has been running and a summary of your net position during that session. Reality checks appear at intervals you choose — every 30, 60 or 90 minutes — so you always have an accurate picture of time spent and money at stake.
Know the Signs
Problem gambling can affect anyone, regardless of how experienced a bettor they are. Recognising the warning signs early is the most effective way to take back control before the situation escalates.
Placing larger or more frequent bets in an attempt to win back money you have already lost. This cycle rarely ends in recovery and typically accelerates financial harm.
Regularly spending more on gambling than you budgeted, borrowing money to fund bets, or using funds set aside for essentials like rent, groceries or utility bills.
Constantly thinking about gambling — replaying past sessions, planning future bets, or feeling restless or irritable when you are not able to place a wager.
Concealing the amount you gamble or the losses you have experienced from family members or close friends. Secrecy is a strong indicator that gambling has moved beyond entertainment.
Using gambling sessions as a way to avoid thinking about stress, anxiety, relationship difficulties or financial worries rather than addressing them directly.
Repeatedly trying to cut down or stop gambling but finding yourself unable to do so, even after deciding firmly that you would. This is a clear signal that professional support may be needed.
Self-Assessment
The following questions are adapted from widely used responsible gambling self-assessment frameworks. If you answer "yes" to two or more of these questions, we strongly encourage you to use the self-exclusion or cool-off tools available in your 288com account settings, or to seek support from a qualified counsellor.
Answering these honestly takes less than two minutes and can make a significant difference to your long-term wellbeing.
Have you ever gambled with money that was meant for essential expenses such as household bills, food, school fees or loan repayments?
Have you ever tried to win back money you had previously lost by placing more bets, even when you knew you should stop?
Have you found yourself thinking about gambling very frequently — during work, meals, family time or when trying to sleep?
Have you hidden the extent of your gambling activity from family members, friends or colleagues because you were concerned about their reaction?
Have you gambled as a way of escaping from personal stress, boredom, anxiety or difficult life circumstances?
Have you ever borrowed money or sold personal belongings in order to fund gambling activity?
Have you tried to reduce or stop gambling but found yourself unable to stick to that decision on multiple occasions?
Has your gambling caused noticeable tension, arguments or concern within your household or among people close to you?
Getting Support
If you recognise any of the warning signs above, taking action sooner rather than later makes a real difference. Here are the steps you can take immediately through your 288com account or by contacting our support team.
Access your account from any device. All responsible gambling tools are available in your Account Settings without needing to contact support first.
Under Account Settings, find the Responsible Gambling section. Here you will see all limit and exclusion options laid out clearly.
Choose a deposit limit, loss limit or session time limit appropriate to your situation. Reductions take effect immediately — no waiting period applies.
If you need a break, select a cool-off period or request full self-exclusion via [email protected] with the subject line "Self-Exclusion Request".
Our tools are a practical first step, but professional counselling provides deeper support. See the resources section alongside this guide for guidance on where to turn.
288com encourages any user who is concerned about their gambling to seek support from qualified professionals. While we are not able to provide clinical counselling services ourselves, we recognise the value of established responsible gambling organisations operating internationally. Users in Pakistan and elsewhere are encouraged to seek guidance from:
If you are concerned that a family member or friend has a gambling problem, there are steps you can take to help. Approaching the conversation with empathy rather than judgment is usually more effective. Avoid covering or enabling their gambling-related financial difficulties. Encourage them to speak with a counsellor or to contact 288com support directly to access self-exclusion tools on their account.
If you believe a minor is using a 288com account, please notify us immediately at [email protected]. We take underage gambling extremely seriously and will investigate and act on all such reports without delay.
Age Verification
288com operates an adults-only platform. Registering an account or placing any bet on the platform requires you to be at least 18 years of age, or the higher minimum required by the operator's license jurisdiction. Age verification is a mandatory step in the KYC process for all accounts.
We use automated and manual KYC checks to verify the age and identity of every user. Accounts that cannot be verified as belonging to an adult will be suspended and any pending balances handled in accordance with our Terms & Conditions and applicable regulatory requirements.
Ready to Play Responsibly?
You are now familiar with the responsible gambling tools and principles that guide the 288com experience. Head to the homepage to explore cricket betting, PSL markets, live casino and more — with the confidence that you are in full control.
18+ only, or the higher minimum required by the operator/license jurisdiction. Gambling involves financial risk. Local laws may restrict gambling. Please play responsibly.